Overview
An online retailer with approximately 2,000 employees wanted to eliminate manual employee data entry between Workday and Avigilon Alta Access Control Manager (ACM). The organization needed an automated, secure solution that would improve data accuracy, reduce administrative effort, and eliminate unnecessary access to sensitive HR information.
Rather than adopting a generic integration, the retailer partnered with Octeum to design a solution tailored to its unique business processes and security requirements.
The Challenge
The retailer relied on Workday as its system of record for employee information while managing physical access through Avigilon ACM. Without an automated connection between the two systems, administrators were required to manually enter and maintain employee records in multiple applications.
This process created several challenges:
- Duplicate data entry across systems
- Increased risk of manual errors
- Delayed updates when employee information changed
- Unnecessary exposure to sensitive HR data
- Additional administrative workload for security personnel
The company needed a secure, automated integration that would synchronize employee information while supporting future business growth.
Octeum’s Approach
Octeum began by conducting discovery workshops with both HR and security stakeholders to understand existing workflows, employee lifecycle processes, and business objectives. The team evaluated how Workday data should map into Avigilon ACM, identified potential security and operational risks, and documented integration requirements for onboarding, employee changes, and terminations.
This planning phase established a clear implementation roadmap while ensuring the solution would support both current operations and future organizational growth.
With the requirements defined, Octeum designed and implemented a secure integration between Workday and Avigilon Alta ACM. Using Workday as the authoritative source for employee information, the integration automatically synchronizes employee records, department changes, job updates, and other HR events into the access control system.
The solution eliminates duplicate data entry, keeps systems synchronized, and provides a reliable, automated connection that reduces administrative effort while improving data consistency. The integration was built with configurable business rules, allowing the retailer to adapt synchronization behavior as organizational needs evolve.
To support long-term reliability, Octeum developed the integration using its proprietary software development framework and deployed a dedicated Windows service to manage secure communications, scheduling, error handling, and continuous monitoring.
This architecture provides a scalable foundation that can be expanded with additional workflows, integrations, and business logic as the retailer’s security ecosystem grows.
The Solution
Octeum delivered a secure, automated integration that treats Workday as the single source of truth for employee identity data. New hires, employee updates, department transfers, and other HR events are automatically synchronized into Avigilon ACM without manual intervention.
The configurable architecture allows synchronization rules to evolve alongside business requirements while ensuring employee information remains accurate across both systems.
Results
The new integration streamlined identity management and significantly reduced the effort required to maintain employee records.
- Eliminated duplicate manual data entry
- Reduced the risk of data entry errors
- Protected sensitive HR information by limiting unnecessary access
- Automatically synchronized employee record changes every 24 hours
- Reduced administrative workload for security personnel
- Delivered a flexible integration platform that can adapt to future business requirements
By involving Octeum from discovery through deployment, the retailer achieved a smooth implementation with minimal disruption while establishing a scalable foundation for future automation initiatives.
Technologies Used
- Workday
- Avigilon Alta Access Control Manager (ACM)
- Custom Windows Service
- Octeum Integration Framework
Looking to Integrate Your HR and Security Systems?
Whether you’re integrating Workday with your access control system, automating employee provisioning, or eliminating manual identity management, Octeum designs solutions that connect your security technologies and business systems. Our experts help organizations integrate platforms, automate workflows, improve data accuracy, and build scalable security ecosystems that grow with their business.
