Mobile Credential Synchronization Across Multiple Access Control Platforms

Overview

A multinational commercial real estate management company wanted to modernize its physical security program by deploying mobile credentials across more than 20 office buildings throughout the United States and Canada. While the initial pilot included several hundred users, the long-term vision was to support more than 60,000 employees and tenants with a single mobile credential experience.

The challenge was not the mobile credential technology itself—it was connecting multiple access control systems into one standardized solution that could scale across the enterprise.

Octeum leveraged its Transit-IO integration platform to unify disparate security environments, enabling a seamless path to enterprise-wide mobile credential deployment.

The Challenge

As the organization expanded through acquisitions and regional growth, its portfolio included multiple physical access control systems. Some facilities operated Lenel OnGuard, while others relied on Software House C•CURE 9000.

Although the company wanted to standardize on a single mobile credential platform, each access control system required different methods for synchronizing cardholder information and provisioning credentials.

Without a centralized integration layer, the organization faced several challenges:

• Multiple access control platforms requiring separate integrations
• Inconsistent credential provisioning across buildings
• Increased administrative effort for onboarding and tenant management
• Limited scalability for enterprise-wide mobile credential deployment
• Future integration complexity as new systems and technologies were introduced

The company needed a flexible solution capable of connecting multiple access control systems while presenting a single, consistent experience for administrators and end users.

Octeum’s Approach

Integrate

Octeum implemented Transit-IO as the centralized integration platform between the organization’s access control systems and its mobile credential solution.

Rather than creating separate integrations for each building or platform, Transit-IO served as a common synchronization layer capable of communicating with multiple physical access control systems through standardized connectors. This approach simplified administration while providing a scalable foundation for future growth.

Octeum also configured synchronization schedules to ensure cardholder data remained accurate and consistent across all connected environments.

Enhance

To support the customer’s unique environment, Octeum expanded the Transit-IO platform by developing new connectors for additional access control and mobile credential technologies.

These enhancements increased the platform’s compatibility while ensuring the customer could continue adopting new security technologies without requiring significant redevelopment. The flexible architecture also positioned Transit-IO to support future integrations as business needs evolve.

The Solution

Using Transit-IO as the integration backbone, Octeum created a centralized synchronization solution capable of connecting multiple enterprise access control systems with a unified mobile credential platform.

The implementation included:

• Deploying Transit-IO across multiple access control environments
• Synchronizing cardholder information between disparate systems
• Developing new platform connectors to support customer requirements
• Enabling a consistent mobile credential experience across buildings
• Creating a scalable architecture capable of supporting future technologies and additional facilities

By eliminating the need for point-to-point integrations, the organization established a more maintainable and future-ready physical security ecosystem.

Results

The Transit-IO implementation provided the customer with a scalable integration framework for enterprise mobile credential management.

Key outcomes included:

• Standardized mobile credential provisioning across multiple access control platforms
• Connected more than 20 buildings through a centralized synchronization platform
• Created a scalable foundation capable of supporting 60,000+ potential users
• Reduced integration complexity by eliminating separate point-to-point connections
• Simplified ongoing administration of multiple security platforms
• Enabled future expansion through reusable Transit-IO connectors and integrations

With Transit-IO serving as the integration layer, the organization can continue expanding its mobile credential program while maintaining a consistent user experience across its diverse security environment.

Technologies Used

• Transit-IO Integration Platform
• Lenel OnGuard
• Software House C•CURE 9000
• Enterprise Mobile Credential Platform
• Custom Transit-IO Connectors